Goals

Whole team

Move from manual to automation with adoption of AI and every team member using Code to move faster.

Finance Janani KJanani K Ahmed AmaarAhmed Amaar Fraser HopperFraser Hopper

• Finish audit prep work with CBIZ
• Finish PBC list for EY
• Roll out new collections tool, in addition to other automations of manual tasks
• Align with new team lead on prioritizing high exposure compliance stuff (EU + UK sales tax), continue to close India GST stuff
• Fully utilizing Campfire, and pushing them to make updates that serve our needs
• Reviewing other systems to assess what is best in class (long term prep)
• Fully rolled out Abacum

Legal & Compliance Hector RodriguezHector Rodriguez Fraser HopperFraser Hopper

• Work with ops to better integrate/automate outstanding option list process (new hires + refreshes)
• Test new AI tools (GC AI) to speed up/reduce work on standard contracts (NDAs, MSAs, etc.)

People Ops Kendal IjehKendal Ijeh Tara Alcantarilla-HowardTara Alcantarilla-Howard Fraser HopperFraser Hopper

• Ship the hiring guides
• Replace the github onboarding checklist with a managed process (likely in the ops platform) that sparks joy
• Execute a successful whole company offsite
• Merch more customers (without a load of legwork)
• Offer letters automated in the ops platform

HogPatch Judy OpperwallJudy Opperwall

• Build strong relationships with YC founders and promote brand relatability through events, office hours, chats with posthog employees (Tim, PMs, PEs)
• Expand the downstairs unit to accommodate additional seats and conference rooms and a merch store?!

Handbook

Responsibilities

Our people team works across talent, people, operations, and culture. This is what we care about:

• Supporting our team throughout the entire employee lifecycle - from making an offer, to onboarding and progression, time off, and eventually parting ways.
• We create light-touch initiatives, systems, and processes that allow PostHog to act fast and scale iteratively
• Building a grown up company with a strong sense of belonging is at the heart of everything we do.

Task ownership

Task	Owner
People ops
Access & permissions governance	Tara Alcantarilla-Howard
Compliance correspondence	Carol DonnellyCarol Donnelly
Deel payroll	Tara Alcantarilla-Howard
Grievance & disciplinary process	Fraser HopperFraser Hopper
Insurance & risk renewals	Carol DonnellyCarol Donnelly
Onboarding & contracts	Carol DonnellyCarol Donnelly
People systems	Carol DonnellyCarol Donnelly
Performance enablement	Tara Alcantarilla-Howard
State registrations	Carol DonnellyCarol Donnelly
System automations	Tara Alcantarilla-Howard
Termination & offboarding	Tara Alcantarilla-Howard
Total rewards	Fraser HopperFraser Hopper
UK benefits & pension	Tara Alcantarilla-Howard
UK payroll	Tara Alcantarilla-Howard
US benefits & 401k	Carol DonnellyCarol Donnelly
US payroll	Carol DonnellyCarol Donnelly
Vendor management	Tara Alcantarilla-Howard
Culture
Budget management	Kendal IjehKendal Ijeh
Culture campaigns & recognition	Kendal IjehKendal Ijeh
Engagement surveys	Kendal IjehKendal Ijeh
Global offsites	Kendal IjehKendal Ijeh
Swag & merch	Kendal IjehKendal Ijeh
Vendor management	Kendal IjehKendal Ijeh
Finance
Accounting - DE	Janani KJanani K
Accounting - UK	Janani KJanani K
Accounting - US	Janani KJanani K
Board reporting	Fraser HopperFraser Hopper
Chasing receipts & invoices	Janani KJanani K
Financial audit coordination	Janani KJanani K
Financial planning/review	Fraser HopperFraser Hopper
Legal
Commercial agreements	Hector RodriguezHector Rodriguez
Fundraising agreements	Hector RodriguezHector Rodriguez
IP & confidentiality	Hector RodriguezHector Rodriguez
Privacy & compliance	Hector RodriguezHector Rodriguez
Share options	Hector RodriguezHector Rodriguez

Customer

Every PostHog team member, as well as current, future and past candidates.

Slack channels

• #team-people-and-ops - internally public, default for ops & people discussions
• #private-team-people-ops - internally confidential, for minority of issues, e.g. salaries, candidate offers

Tools

Here is a summary of some of the tools we've found most effective for getting the job done. You can read more about why we chose them in the startup ops toolkit blog post. Fraser and/or Charles are top level admins for all of these, should you need access.

• Deel - our global HRIS, storing employee data for the whole team (including the US). We also use Deel as our EOR and to run payroll for team members outside the US, and to handle contracts for countries other than the US, UK, and Germany.
• BambooHR - handles US payroll and benefits enrollment.
• Vestwell - manages our US 401(k) and auto-enrolls all new US hires.
• We use DocuSign for US, UK, and Germany contracts. Contracts for all other countries are handled through Deel.
• UK payroll is run manually - our accountants load up payments in Revolut for us to approve every month. All templates are stored in the Legal Docs [CONFIDENTIAL] shared Google Drive, in the Team folder.
• PTO by Deel - Slack app for booking all types of time off.

Finance and Banking

Details can be found in the company-internal finance repository

Everything Else

• Carta is where we manage our cap table. Orrick manage this on our behalf.
• We use Embroker for all of our insurance coverage, including D&O, Cyber Liability, and Travel.
• We track everything in GitHub from maintaining this handbook to sprint planning. You can find the People & Ops project board on the PostHog GitHub Projects view.